Effective Phone Calls
Telephone calls are very useful for constituent input, particularly when you are dealing with a time-sensitive issue – as is often the case. While you should first ask to speak directly to your elected official, don’t be surprised or put-off if you end up speaking with staff instead. Chances are good that your elected official will be in a meeting, or committee hearing, or voting, and is unavailable. The staff person with whom you may end up speaking will very likely specialize in your particular issue of concern and will pass your opinions on to your elected official.
Phone calls can also be a good way to learn about an elected official’s position on a particular issue. Don’t be afraid to ask where he or she stands and to expect an answer!
Tips to Remember:
- Time Sensitive Issues – Timing is critical. You should call your elected official as soon as possible after you receive an e-mail Alert from ACT! for America that asks you to make the phone call.
- Ask to Speak with the Elected Official – Chances are good that the elected official will be in a meeting or committee hearing, or voting and unavailable. Do not be surprised if you are asked to speak to a staff person. If this happens, ask to please speak to the staff person assigned to the issue of concern.
- Be Specific – Provide the bill number, or reference the legislative issue you are there to discuss.
- State your Position – Let the staff person or elected official know your views on the issue/legislation, how it affects you personally, and the impact it has on your community. Remember…PERSONALIZE and LOCALIZE the issue whenever you can.
- Learn the Official’s Position – Ask the staff person for their support on the issue. Don’t be shy about asking where your elected official stands on the issue. The response from staff can be given verbally during your discussion or you may request a response in writing from your elected official.
